Course Overview
This course covers the basic functions and features of Outlook 2010. Students will learn how to read, create, send, and forward e-mail messages. Students will then learn how to manage messages and attachments, configure message options, and use search folders. Students will also learn how to manage contacts, use the People Pane, work with tasks, create appointments, and schedule meetings.
Course Objectives
Getting Oriented, Working with Email, Setting Email Options, Managing Email, Working with the Calendar, Working with Tasks, Working with Contacts, Working with Notes
Course Prerequisites
There are no prerequisites for this course.
Agenda
1 - Introduction
2 - Getting Oriented
- What is Outlook?
- Starting Outlook
- Understanding the Outlook Interface
- Using the Navigation Pane
- Using the To Do Bar
- Using the Reading Pane
- Using the People Pane
3 - Working with Email
- Creating an Email
- Formatting and Sending a Message
- Using Spell Check
- Understanding Message Notification
- Setting Spell Check Options
- Reading Messages
- Replying and Forwarding Messages
- Recalling a Message
- Adding Attachments
- Opening and Previewing Attachments
- Saving Attachments
- Handling Excel Spreadsheet Attachments
- Sending Attached Mail Messages
- Saving and Printing a Message
4 - Setting Email Options
- Flagging a Message
- Using Receipts
- Tracking Votes
- Delaying Delivery
- Creating a Draft
- Creating, Inserting, and Deleting Signatures
- Creating and Inserting AutoText Entries
5 - Managing Email
- Creating and Renaming a Folder
- Selecting, Moving, and Copying Messages
- Deleting Email and Folders
- Using Conversations
- Setting Up Automatic Replies
6 - Working with the Calendar
- Viewing the Calendar
- Creating an Appointment
- Creating Events
- Creating Recurring Calendar Items
- Deleting Calendar Items
- Planning a Meeting
- Responding to a Meeting Request
- Changing Calendar Defaults
- Printing the Calendar
7 - Working with Tasks
- Creating Tasks
- Creating Recurring Tasks
- Skipping a Recurring Task
- Editing a Task
- Marking a Task Complete
- Deleting Tasks
- Working with Task Requests
- Using Different Views
- Printing Tasks
8 - Working with Contacts
- Creating a New Contact
- Adding a Contact from an Email Message
- Editing a Contact
- Creating a Group Contact
- Addressing a Message to a Group Contact
- Adding a Picture
- Reviewing Contact Activity with the People Pane
- Getting Maps and Directions
- Forwarding a Contact
- Changing the Contact View
- Finding a Contact
- Printing Contacts
9 - Working with Notes
- Creating and Editing Notes
- Forwarding Notes
- Deleting Notes
- Printing Notes
- Placing Notes on the Desktop
10 - Conclusion