Course Overview
The Webex Calling Premise-Based PSTN, Configuration, and Troubleshooting (WEBEX-CALL-PSTN) course is a 3-day instructor-led program. During this intensive training, participants will focus on acquiring the essential skills required to effectively configure and deploy Webex Calling Dial Plans, Route Groups, Trunks, Site Survivability, and Premise-Based Gateways.
In this comprehensive course, participants will begin by gaining a deep understanding of Webex Calling Locations, Trunks, Route Groups, Dial Plans, Premise-Based PSTN Gateways, CUBE High Availability, and Implementing Site Survivability Gateways.
Furthermore, participants will be equipped with the knowledge and techniques to Monitor and Troubleshoot Webex Calling Dial Plans, Trunks, Route Groups, and Premise-Based PSTN Gateways. Troubleshooting will be explored in both the Graphical User Interface (GUI) and Command - Line Interface (CLI), and participants will learn how to use Packet Captures with Wireshark for in-depth analysis.
Upon successful completion of this course, participants will possess the expertise required to effectively Configure, Deploy, Monitor, and Troubleshoot critical components of Webex Calling, ensuring its seamless operation within environments.
Who Should Attend?
This course is ideally suited for professionals involved in the Configuration and Troubleshooting of Webex Calling communication networks within Webex settings, specifically those who focus on integrating Webex Calling solutions with Premise-Based Public Switched Telephone Network (PSTN) Gateways.
The ideal candidates include:
- Collaboration Administrators
- Collaboration Engineer
- Network Administrators
- Network Engineer
- Helpdesk Support Administrators and Engineers
- IT Staff and Managers