Cisco Webex Calling Dedicated Instance Overview (WEBEX-CALL-DI-OVERVIEW)

Price
$1,195.00 USD

Duration
1 Day

Cisco Learning Credit (CLC) Eligible

 

Delivery Methods
Virtual Instructor Led
Private Group

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Course Overview

The Webex Calling Dedicated Instance Overview (WEBEX-CALL-DI-OVERVIEW) course is a one-day instructor-led training designed for companies considering Webex Calling Dedicated Instance and its features. It\'s particularly beneficial for executives, managers, or newcomers to Webex, who are calling a dedicated instance. This course offers a comprehensive exploration of the capabilities of Webex Calling Dedicated Instance, making it an ideal introduction to the communication platform.

Course Objectives

  • Webex Overview
  • Webex Calling / Dedicated Instance Overview
  • Webex Control Hub Administration
  • Dedicated Instance Connectivity Options
  • Webex Calling Dedicated Instance Administration Overview
  • Discuss PSTN Options
  • Discuss Dedicated Instance Call Routing Flows

Who Should Attend?

  • Collaboration Administrators
  • Collaboration Engineer
  • Network Administrators
  • Network Engineer
  • Helpdesk Support Administrators and Engineers
  • IT Staff and Managers
  • Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
  • Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
  • Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
  • Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
  • Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
  • Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

Course Prerequisites

Basic Knowledge of Cisco Webex

Agenda

Module 1: Introduction

  • Course Goals
  • Webex Meetings Basics
  • Webex Training Basics
  • General Administration
  • Introductions

Module 2: Webex Overview

  • Lesson 1: Webex Product Overview
  • Lesson 2: Webex Calling Overview
  • Lesson 3: Webex Meeting Overview
  • Lesson 4: Webex Hybrid Services and Integrations
  • Lesson 5: Webex Control Hub Monitoring Overview

Module 3: Webex Calling / Dedicated Instance Overview

  • Lesson 1: Webex Calling Dedicated Instance Overview
  • Lesson 2: Webex Calling DI Architecture
  • Lesson 3: Webex Calling Dedicated Instance Devices
  • Lesson 4: Enhanced Survivability
  • Lesson 5: E911 for Dedicated Instance
  • Lesson 6: Active Directory Integration
  • Lesson 7: PSTN Options for Webex Calling DI

Module 4: Webex Control Hub Administration

  • Lesson 1: Control Hub Overview
  • Lesson 2: Organization Settings and Templates for Webex
  • Lesson 3: Licensing
  • Lesson 4: Adding Users
  • Lesson 5: Webex Locations
  • Lesson 6: Administration Panels

Module 5: Dedicated Instance Connectivity Options

  • Lesson 1: Webex Dedicated Instance Connectivity Options
  • Lesson 2: Webex Edge Connect

Module 6: Webex Calling Dedicated Instance Administration Overview

  • Lesson 1: Webex Calling Dedicated Instance Administration Overview
  • Lesson 2: Pre-Configuration
  • Lesson 3: Deploying Endpoints In CUCM
  • Lesson 4: Voicemail Thru Unity Connection
  • Lesson 5: Cisco Emergency Responder (CER)

Module 7: Discuss PSTN Options

  • Lesson 1: PSTN Options
  • Lesson 2: Dedicated Instance Cloud Connected PSTN
  • Lesson 3: Local Gateway
  • Lesson 4: Voice Gateway Overview
  • Lesson 5: Gateway Call Routing Components

Module 8: Discuss Dedicated Instance Call Routing Flows

  • Lesson 1: Webex Calling DI Call Routing
  • Lesson 2: Webex Calling DI Call Flows
 

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