Cisco Webex Calling Migration for Government (WEBEX-CALL-MIGRATE-GOV)

Price
$3,195.00 USD

Duration
3 Days

Cisco Learning Credit (CLC) Eligible

 

Delivery Methods
Virtual Instructor Led
Private Group

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Course Overview

This three-day instructor-led, hands-on course guides students through transitioning from Cisco Unified Communications Manager (CUCM) to Webex Calling within government networks. Students will conduct a Migration Readiness Assessment to ensure the environment is prepared for migration and learn to plan the transition of Cisco Phones and Jabber to Webex Calling. The course covers using Cisco Webex Control Hub for migration tasks, such as creating Webex Locations with PSTN, preparing BAT/CSV files, and utilizing the migration wizard for settings migration. Students will also learn to perform device eligibility checks and finalize the migration by uploading CSV files to CUCM for phone migrations.

Participants will gain practical experience by conducting a sample migration from CUCM to Webex Calling, followed by verification processes and decommissioning the old CUCM system. The course also introduces third-party tools to facilitate the migration process.

Course Objectives

  • Webex Calling for Government Migration Overview
  • Webex Calling Migration
  • Customer Readiness Assessment
  • Webex Calling for Government
  • Pre-Migration Tasks
  • Webex Calling for Government
  • Migration Prep
  • Deployment
  • Decommission CUCM
  • Webex Control Hub for Government Setup Assist
  • Third-Party Tools Overview

Who Should Attend?

This course is designed to equip students with practical skills and knowledge, enabling them to efficiently manage the migration process from CUCM to Webex Calling, specifically focusing on government networks.

The ideal candidates include:

  • Network Engineers: Professionals responsible for designing, implementing, and maintaining network infrastructure, including voice and data communication systems
  • System Administrators: Individuals who manage and configure network systems, ensuring reliable operation of telecommunication services
  • Telecommunications Specialists: Experts who specialize in the deployment and maintenance of telecommunication systems, including VoIP and PSTN solutions
  • IT Professionals in Government Agencies: Those working within government agencies who require secure and reliable communication systems that comply with specific governmental standards
  • Technical Support Staff: Personnel providing technical support for Webex Calling and associated telecommunication systems
  • Cisco Certified Professionals: Individuals holding Cisco certifications aiming to deepen their expertise in Cisco Unified Communication Manager and Cisco Unified Border Element configurations
  • Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
  • Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
  • Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
  • Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
  • Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
  • Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

Course Prerequisites

Basic Knowledge of Cisco Webex

Agenda

Module 1: Webex Calling for Government Migration Overview

  • Lesson 1: Webex for Government Product Overview
  • Lesson 2: Webex Calling for Government Migration Overview
  • Lesson 3: Webex Calling for Government Migration Tools

Module 2: Webex Calling Migration - Customer Readiness Assessment

  • Lesson 1: UCM to Webex Calling Feature Comparison
  • Lesson 2: UCM Requirements
  • Lesson 3: UCM Phone EOL and Phone Type Issues
  • Lesson 4: License Usage

Module 3: Webex Calling for Government - Pre-Migration Tasks

  • Lesson 1: Webex Org Setup
  • Lesson 2: Analytics Deployment
  • Lesson 3: Control Hub Setup
  • Lesson 4: Network / Security Readiness
  • Lesson 5: Network Assessment for Webex
  • Lesson 6: Webex Calling Migration Considerations

Module 4: Webex Calling for Government - Migration Prep

  • Lesson 1: Discovery, Planning and Design
  • Lesson 2: Control Hub Config
  • Lesson 3: Application Prep

Module 5: Deployment

  • Lesson 1: Application Rollout
  • Lesson 2: Migrating Users
  • Lesson 3: Migrating Phones
  • Lesson 4: PSTN Number Porting
  • Lesson 5: M365 Integration

Module 6: Decommission CUCM

  • Lesson 1: Remove Jabber from Users’ Devices
  • Lesson 2: Decommission UCM Servers

Module 7: Webex Control Hub for Government Setup Assist

  • Lesson 1: Setup Assist Overview
  • Lesson 2: Setup Assist Migration Methodology

Module 8: 3rd Party Tools for Migration

  • Lesson 1: 3rd Party Tools Overview
 

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