Cisco Configuring and Administering Cisco WEBEX (Meetings, Calling, and Messaging) in the Cisco WEBEX (CLOUD-CONFT)

Price
$4,795.00 USD

Duration
5 Days

Cisco Learning Credit (CLC) Eligible

Delivery Methods
Virtual Instructor Led
Private Group

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Course Overview

This is a 5-day WebEx Conferencing (Meeting/Calling/Messaging) instructor-led course where students will learn how to Provision, Manage, Monitor, and Troubleshoot Cisco WebEx Meetings, Calling, and Messaging. Students will learn to integrate Office 365, Edge Audio, Directory Services, Single Sign-on, Hybrid Mesh Nodes, Hybrid Calendaring, and Hybrid Security with their existing Infrastructure. Students will also learn how to Monitor and Troubleshoot the WebEx Environment. Students will learn how to use Control Hub to Configure the WebEx App and Conferencing Devices.

Who Should Attend?

This course is ideally suited for professionals involved in the deployment and management of communication networks within settings, specifically those who focus on integrating, managing, and troubleshooting the Webex Environment.

The ideal candidates include:

Network Administrators and Engineers
Meeting Administrators and Engineers
Collaboration Administrators and Engineers
Collaboration Sales and Systems Engineers
Voice / UC / Collaboration / Communications Engineers

Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

Agenda

Module 1: Configure Webex Control Hub

Webex Overview
Webex Meeting Overview
Webex Hybrid Services Overview
Webex Messaging and Calling Overview

Module 2: Network Planning, and Network Assessment

Webex Administration Client Requirements
Network Requirements
Network Assessment for Webex
Hybrid Work Readiness Assessment

Module 3: Webex Control Hub

Control Hub Overview
Organization Settings
Adding Users
Adding Devices
Adding Workspaces
Administration Panels
User Portal

Module 4: Webex Room Systems, Device, and Clients

Webex Portfolio and Features
Webex Desk Series
Webex Room Kits
Webex Room Devices
Webex Board Pro
Webex Room Navigator
SX / DX Devices
Webex Room OS 11
Webex Device States
Webex Calling Devices
Webex Meeting App
Webex App
Webex Web Interface
Webex Mobile Clients
Device Use Cases

Module 5: Webex Meetings

Webex Meeting Platform
Webex Experience and Features
Cisco Webex Layouts and Screen
Schedule and Starting Meetings
Cisco Webex Events
Webex Meeting Site Administration
Webex Meeting Templates

Module 6: Webex Hybrid Calendaring Services

Hybrid Calendar Services
Calendar Services
Expressway C Settings
Manage Certificates
Configure Connector Management

Module 7: Webex Calling

Webex Calling Overview
Webex Calling Architectures
Webex Calling Configuration
Webex Calling Features
Webex Calling Service Settings
Webex Calling Client Settings
Webex Calling Provisioning
Webex Calling Migration
Webex Calling, U.S. Emergency Call Handling

Module 8: Webex Directory Synchronization, Azure AD Integration into Webex, and Single Sign-On

Directory Synchronization
Integrate O365 with Webex
Single Sign-On with Azure
Single Sign-On with ADFS

Module 9: Webex Edge

Introduction to Webex Edge for Devices
Webex Edge Device Connector
Registering Multiple Devices to the Cloud
Cloud Features for On-Premises Devices
Hybrid Calling for Webex Devices: Configuration
Device Configuration
Bulk Configuration

Module 10: Webex Hybrid Calendaring Services

Hybrid Calendar Overview
Hybrid Calendar Scheduling
Deploying Hybrid Calendaring
Expressway C Configuration for Hybrid Calendar

Module 11: Configuring Webex Services Video Mesh

Video Mesh Overview
Video Mesh Deployment
Webex Video Mesh Node Discovery
Mesh Node - Call Control Integrations
Mesh Node - Distributed Architecture

Module 12: Webex Hybrid Calling

Hybrid Calling Overview
Hybrid Calling Scenario
Hybrid Calling Configuration

Module 13: Microsoft Teams Integration

Video Integration with Microsoft Teams (VIMT) Overview
Cloud Video Interop (CVI) enabled vs Direct Guest Join (WebRTC)
Cisco Webex Video Integration for Microsoft Teams (VIMT) Architecture
WebRTC Architecture
Deploying Video Integration with Microsoft Teams

Module 14: Webex Services Security

Introduction - Webex Cloud Security
Security - Visibility and Firewalls
Hybrid Data Security
Custom Security Settings

Module 15: Webex Edge Audio

Edge Audio Overview
Edge Audio Configuration
Unified Communications Manager Configuration
Expressway Configuration
Control Hub Configuration

Module 16: Webex Services - Compliance

Compliance Overview
Webex Compliance APIs
Webex Control Hub Compliance Configuration

Module 17: Monitoring, Analytics, and Troubleshooting

Webex Monitoring, Analytics, and Troubleshooting Overview
Webex Sites Status
Webex Meetings Analytics > Engagement
Webex Meetings Analytics > Participants
Webex Meetings Analytics > VoIP Quality
Webex Meetings Analytics > Video Quality
Webex Meetings Analytics > Join Meeting Time
Webex Meetings Analytics > Audio
Webex Analytics > Messaging
Webex Analytics > Calling
Webex Analytics > Devices
Webex Analytics > Video Mesh
Webex Troubleshooting
Webex Reporting

Module 18: Webex Integration with Slack

Slack / Webex Integration Overview

Module 19: Webex Integration with Slido

Slido Overview
Slido Deployment
User Experience and Workflow
Data Management
Integration Tools

Module 20: Webex APIs, Integrations and Macros

Webex APIs
Integrations
Device Programmability and Macros

Module 21: Digital Signage

Webex Digital Signage
Digital Signage Configuration using Cisco Webex Control Hub
Appspace

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