Course Overview
This five-day, instructor-led, hands-on course is aimed at IT professionals eager to learn the advanced functionalities and hybrid services of Webex for applications. The curriculum is designed to convey deep insights into provisioning, administration, monitoring, and problem-solving for Cisco Webex integrations and Hybrid Services within frameworks. It delves into integrating services such as Directory Services, Edge Audio, Edge Connect, Edge Mesh, Hybrid Security, and Single Sign-On with current infrastructures. Moreover, the course comprehensively covers topics ranging from the configuration of the Webex Control Hub to the integration of third-party applications, preparing participants to adeptly manage an advanced Webex setup.
Participants will also explore how integrating with Microsoft Teams room systems enhances cross-platform collaboration and how stringent security protocols ensure adherence to industry regulations. Features like Webex Connect provide virtual collaboration spaces for teams while ensuring compliance with standards, and the Webex API allows for the integration of bespoke applications. The course also highlights how artificial intelligence and machine learning technologies improve the user experience through smart features and automation. Additionally, it teaches advanced troubleshooting techniques for addressing technical issues and enhancing system performance.
Who Should Attend?
This course is ideally suited for professionals involved in the deployment and management of communication networks within settings, specifically those who focus on integrating, managing, and troubleshooting the Webex Environment.
The ideal candidates include:
- Network Engineers: Professionals responsible for designing, implementing, and maintaining Webex network infrastructure, including Meetings, Messaging, and Calling.
- System Administrators: Individuals who manage and configure network systems, ensuring reliable operation of Webex Meetings, Messaging, and Calling.
- Telecommunications Specialists: Experts who specialize in the deployment and maintenance of telecommunication systems, including Webex Meetings, Messaging, and Calling.
- IT Professionals: Those working within companies who require secure and reliable Webex Meetings, Messaging, and Calling systems that comply with specific standards.
- Technical Support Staff: Personnel providing technical support for Webex Meetings, Messaging, and Calling and associated telecommunication systems.