Cisco Implementing Cisco Emergency Responder v9.0 (ICER)

Price
$2,695.00 USD

Duration
2 Days

Cisco Learning Credit (CLC) Eligible

 

Delivery Methods
Virtual Instructor Led
Private Group

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Course Overview

Implementing Cisco Emergency Responder (ICER) is a 2-day course that provides students with best practice information on how to install, configure, operate, and maintain Cisco Emergency Responder in a Cisco Unified Communications environment. Focusing on core administrative skills, you will learn to configure Cisco Unified Communications (CUCM) for integration with CER and to configure on-premise emergency response locations (ERLs), physical and softphones, and emergency location identification numbers (ELINs) in CER to properly route enhanced 911 (E911) calls. If the phone is on-premise, CER can manage it. You will also examine CER disaster recovery and user management. This course will not address third-party remote user applications.

Course Objectives

  • E911 architecture and terminology
  • ICER installation requirements
  • How the CER and CUCM systems route E911 calls
  • Configure CUCM for integration with CER
  • Configure CER for integration with CUCM
  • Add and configure ERLs and ELINs
  • Configure CER users
  • Backup and restore a CER system

Who Should Attend?

  • Network Administrators, Network Engineers, and Systems Engineers
  • Anyone working towards CCNP Voice Certification
  • Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
  • Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
  • Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
  • Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
  • Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
  • Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

Course Prerequisites

  • Understanding of Cisco Unified Communications Manager configuration and operation is required for this course

Agenda

  • Understanding the Architecture for Emergency Calls
  • Introducing Cisco Emergency Responder
  • Cisco Emergency Responder
  • Cisco ER Deployment Models
  • What Happens When an Emergency Call Is Made
  • Cisco Unified Communications Manager Configuration for Cisco Emergency Responder
  • System Interactions During Emergency Calls
  • Configuring Cisco Unified Communications Manager Support Components
  • Integration of Cisco Emergency Responder with Cisco Unified Communications Manager
  • Cisco Emergency Responder Interfaces
  • Cisco Emergency Responder Administration Interfaces
  • Initial Configuration of Cisco Emergency Responder
  • Initial Cisco ER Configuration
  • Creating ERLs
  • Working with EnergyWise
  • Using Cisco Emergency Responder with Intrado V9-1-1 Services
  • Configuring Users and Role-Based System Access
  • Using the Cisco ER User Interface
  • Working with ALI Records
  • Understanding the Disaster Recovery System
 

Upcoming Class Dates and Times

Apr 28, 29
9:00 AM - 5:00 PM
ENROLL $2,695.00 USD

Virtual: Online - CST
 



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