Salesforce Administer Public Sector Application Solutions (IND310)

Price
$2,700.00 USD

Duration
3 Days

 

Delivery Methods
Virtual Instructor Led
Private Group

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Course Overview

Discover how to drive your mission success by implementing purpose-built government service experiences with Public Sector Solutions. In this 3-day instructor-led course, learn how to configure Public Sector Application solutions for License and Permit Management, Inspections Management, and Grants Management by utilizing the Industry Common Layer Toolkit and pre-built data models, among other Public Sector Solutions components. Deliver flexible, automated end-to-end service solutions that deploy faster, accelerate government processes, and improve operational efficiency.

Course Objectives

  • Understand how the Salesforce data model is utilized on the Salesforce Platform.
  • Explain the architectural structure of Public Sector Solutions.
  • Identify all Public Sector Applications offered through Public Sector Solutions and explain their capabilities.
  • Utilize the Industry Common Layer Toolkit and pre-built data models, among other Public Sector Solutions components, to configure Public Sector Application solutions for License and Permit Management, Inspections Management, and Grants Management.
  • Create a pre-screening application form using OmniScripts, Data Mappers, and Business Rules Engine.
  • State key differences between Inspections and Dynamic Assessments.

Who Should Attend?

  • This course is designed for administrators who are responsible for implementing Public Sector Application solutions. This is also a great course for business analysts and technical specialists at public sector organizations who are tasked with translating and communicating both business and technical requirements.
  • Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
  • Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
  • Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
  • Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
  • Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
  • Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

Course Prerequisites

Prepare for your course by completing this prework before your session starts: https://trailhead.salesforce.com/users/auser1343/trailmixes/administer-public-sector-application-solutions-ind-310-prework

Agenda

1. Introduction to Salesforce and Public Sector Solutions

  • Explore Public Sector Solutions
  • Discover the Salesforce Platform
  • Navigate Your Org
  • Create Users
  • Control Access to Objects, Records, and Fields

2. Objects, Fields, and Relationships

  • Create and Customize Objects
  • Work with Fields
  • Establish Relationships

3. Lightning Apps and Record Pages

  • Tailor and Build Lightning Applications
  • Design Page Layouts
  • Determine Record Types

4. Public Sector Applications and Industry Common Layer Toolkit

  • Examine Public Sector Solutions Architecture
  • Discover Public Sector Apps
  • Explore Industry Common Layer Toolkit
  • Prepare a Public Sector Org
  • Manage Users and Assign Permissions

5. License and Permit Management

  • Explore License and Permit Management
  • Understand License and Permit Management Capabilities
  • Examine the Licensing and Permit Data Model
  • Configure License and Permit Management
  • Establish Regulatory Authorities and Authorization Types
  • Manage Applications and Approval Processes
  • Set Up Your Public Portal

6. Inspection Management

  • Explore Inspection Management
  • Understand Inspection Management Capabilities
  • Examine the Inspection Management Data Model
  • Establish Regulatory Framework
  • Configure Assessment Indicators
  • Create Action Plan Templates and Visits
  • Utilize Dynamic Assessments

7. Grants Management

  • Explore Grantmaking
  • Examine the Grantmaking Data Model
  • Maintain Programs and Budgets
  • Manage Funding Opportunities
  • Monitor Individual Applications
  • Manage Funding Awards and Disbursements
 

Get in touch to schedule training for your team
We can enroll multiple students in an upcoming class or schedule a dedicated private training event designed to meet your organization’s needs.

 



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