Evolving Into the Supervisor’s Role

Price
$795.00 USD

Duration
1 Day

 

Delivery Methods
Virtual Instructor Led
Private Group

Course Overview

The Supervisor's Role is one of the most direct and impactful roles in an organization. It requires us to actively listen, remove ego, delegate, manage performance, and work through ever-changing processes. The emphasis is on making the change from being a co-worker to engaging in a position of authority while at the same time maintaining a sense of control and expedience.

This course has been approved for 7 PDUs | 7 CDUs

Course Objectives

  • Define the roles and responsibilities that involves meaningful dialogue
  • Understand and apply situational leadership to daily practice
  • Craft an effective communication approach that incorporates mutual respect
  • Build strong performance feedback that relies on mutual-buy-in

Who Should Attend?

This course is for those taking on supervisory positions looking to motivate and engage their employees amidst challenges such as determining their leadership style, communicating with former peers, and providing feedback that is more readily accepted.
  • Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
  • Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
  • Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
  • Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
  • Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
  • Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

Learning Credits: Learning Credits can be purchased well in advance of your training date to avoid having to commit to specific courses or dates. Learning Credits allow you to secure your training budget for an entire year while eliminating the administrative headache of paying for individual classes. They can also be redeemed for a full year from the date of purchase. If you have previously purchased a Learning Credit agreement with New Horizons, you may use a portion of your agreement to pay for this class.

If you have questions about Learning Credits, please contact your Account Manager.

Course Prerequisites

There are no prerequisites for this course.

Agenda

Defining a Supervisor / Supervision

  • What Is a Supervisor?
  • Role versus Function
  • 5 Roles of a Supervisor

Leadership and Influence

  • Situational Leadership
  • Skills of Situational Leadership
  • Ethical Leadership

Managing Changing Relationships

  • Dealing with Disappointed Competitor
  • Maintaining Professionalism

Effective Communication

  • Communication Across and Within the Team
  • Vision Development and Dispersion

Providing Effective and Meaningful Feedback

  • Handling the Sweaty Palm Conversation
  • Constructive Criticism or Constructive Feedback

6Challenges to be Faced

  • Common Challenges and Strategies
 

Upcoming Class Dates and Times

Jan 8
9:00 AM - 5:00 PM
ENROLL $795.00 USD
May 9
8:30 AM - 4:30 PM
ENROLL $795.00 USD
Sep 5
8:30 AM - 4:30 PM
ENROLL $795.00 USD
 



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