Course Overview
The NetBackup 10.x: Maintenance and Troubleshooting course provides IT professionals with instructions on troubleshooting Veritas NetBackup software. This course covers general error detection tools and troubleshooting methodologies. It enables students to learn how to resolve issues related to the NetBackup database, devices, media, disk, cloud, OST, deduplication, and virtualization. In addition, students study the functions of key NetBackup processes and learn how to enable, view, and manage the associated logs.
Course Objectives
- Explain the core processes and functions of the NetBackup Primary server, Media server, and clients.
- Summarize the process flow for a backup, tape-based restore, and disk-based restore operation.
- Understand the core functions and use of legacy and unified logging.
- Track the relevant debug logs for backups and restores, resource allocation, and network communication.
- Recognize common debug logs messages related to a successful and failed backup job.
- Troubleshoot Certificate Revocation List configuration and expired certificate issues.
- Explain the VxUpdate error codes and their corresponding resolution.
- Resolve common NetBackup Web UI access issues.
- Describe the methodology to troubleshoot OpenStorage Technology plug-in backup logging and NetBackup Cloud storage configuration.
- Describe various issues related to NetBackup Snapshot Manager. Work with tools to maintain and troubleshoot NetBackup deduplication.
- Troubleshoot common VMware, Hyper-V, and RHV backup and restore issues.
- Configure and troubleshoot Storage Lifecycle Policies, data classification, and Auto Image Replication.
- Categorize the components of the NetBackup catalog.
- Backup, recover, and protect the NetBackup Relational database.
- Identify and resolve common NetBackup media and device issues.
- Use tools to maintain and troubleshoot BasicDisk and AdvancedDisk issues.
- Diagnose and resolve Kubernetes issues.
Who Should Attend?
This course is for NetBackup administrators, operators, system engineers, and technical support personnel who want to broaden their NetBackup advanced troubleshooting knowledge and skills on a Windows or UNIX platform.
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- Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
- Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
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Agenda
Troubleshooting Methods and Tools
- Troubleshooting Situations and Methodology
- Gathering Symptoms and Information
- Troubleshooting Procedures
- Additional Troubleshooting Resources
Understanding the NetBackup Process Flow
- Core Process Functions
- Backup Process Flow
- Tape Restore Process Flow
- Disk Restore Process Flow
- Viewing Process Flow Information
Working with Debug Logs
- Preparing to Gather Debug Logs
- Enabling Debug Logs
- Performing Log Management
- Capturing Debug Logs
Analyzing NetBackup Logs
- Preparing for Debug Log Analysis
- Viewing Debug Logs
- Analyzing Debug Logs for a Successful Backup Job
- Analyzing Debug Logs for Failed Backup Jobs
Troubleshooting Communication Issues
- Understanding NetBackup Communication
- Configuring NetBackup and Network Communication
- Troubleshooting Network and NetBackup Communication Problems
- Common NetBackup Communication Issues
- Understanding Security Certificates
- Working with Certificate Revocation Lists
- Configuring NetBackup Security Certificates
- Troubleshooting NetBackup Security Certificates
- Using External Security Certificates with NetBackup
Troubleshooting NetBackup Installation and Upgrade Issues
- NetBackup 10.x Installation Updates and Troubleshooting
- Working with VxUpdate
Troubleshooting the NetBackup Web User Interface
- NetBackup Web User Interface: Synopsis
- NetBackup Web User Interface and Role Based Access Control
- Troubleshooting NetBackup Web User Interface Issues
Troubleshooting Cloud Storage and OST Plug-ins
- Troubleshooting OpenStorage Technology (OST) Logging
- Using Cloud with NetBackup
- Troubleshooting NetBackup Snapshot Manager Issues
Troubleshooting NetBackup Deduplication Issues
- NetBackup Deduplication Process Flow
- Maintaining and Troubleshooting NetBackup Deduplication
- Recovering from MSDP Server Failure
- Multi-Domain and VLAN Support for MSDP
- Certificate Configuration
Troubleshooting Virtual Environment Issues
- Troubleshooting VMware Backups
- Troubleshooting Hyper-V Backups
- Troubleshooting RHV Backups
- Pre-configuration Lab Task
Troubleshooting Storage Lifecycle Policies
- Storage Lifecycle Policies: Overview
- Troubleshooting Storage Lifecycle Policies
- Troubleshooting Data Classification
- Understanding Auto Image Replication
- Troubleshooting Auto Image Replication
Understanding the NetBackup Catalog
- NetBackup Catalog: Overview
- NetBackup Relational Databases (NBDB)
- Catalog Backup and Recovery
- Maintaining the NetBackup Relational Database