Business Process Management Foundations

Price
$795.00 USD

Duration
1 Day

 

Delivery Methods
Virtual Instructor Led
Private Group

Course Overview

To maintain competitiveness in local and international markets, it is increasingly essential to formally manage your business processes. This course explores the need for a business process focus, the essential steps for process management, and the critical success factors for making the effort successful. It provides a practical framework for understanding processes, the use and development of metrics to manage processes, and describes the roles needed to implement a business process management approach.

This course has been approved for 7 PDUs | 7 CDUs

Course Objectives

  • Learn an industry-standard BPM approach
  • Identify various models and modeling notations that can be used to help you analyze the process.
  • Understand how to apply three basic design optimization principles in designing improved processes.
  • Determine appropriate metrics for analyzing business processes that provide sufficient insights into process effectiveness.
  • List various process management technologies that can be used to manage business processes.

Who Should Attend?

The course is for anyone who needs to understand the basics of managing processes in their organization through a practical, easy-to-use framework. This course aligns with ABPMP®’s Guide to the BPM Common Body of Knowledge (BPM CBOK ®) and is part of the Business Process Management (BPM) certificate program.
  • Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
  • Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
  • Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
  • Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
  • Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
  • Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

Learning Credits: Learning Credits can be purchased well in advance of your training date to avoid having to commit to specific courses or dates. Learning Credits allow you to secure your training budget for an entire year while eliminating the administrative headache of paying for individual classes. They can also be redeemed for a full year from the date of purchase. If you have previously purchased a Learning Credit agreement with New Horizons, you may use a portion of your agreement to pay for this class.

If you have questions about Learning Credits, please contact your Account Manager.

Course Prerequisites

There are no prerequisites for this course.

Agenda

Business Process Management (BPM) Overview

  • Terms and key concepts
  • BPM life cycle & framework
  • BPM critical success factors
  • Core BPM Roles

Business Process Modeling

  • Process modeling overview
  • Benefits of modeling
  • Common models

Business Process Analysis

  • Analysis steps
  • Tools & techniques to analyze processes
  • Value-added vs waste in process
  • Metrics and measures to analyze processes

Business Process Design

  • Introduction to process design principles
  • Process design principles
  • Business process improvement

Business Process Transformation Mgmt.

  • Process transformation
  • Models and stages of change
  • Overcoming resistance
  • Transformation tips

Business Process Performance Mgmt.

  • Case for monitoring processes
  • Business intelligence
  • BPM control plans
  • Metrics vs. measures
 

Upcoming Class Dates and Times

Feb 4
8:00 AM - 4:00 PM
ENROLL $795.00 USD
Sep 23
8:00 AM - 4:00 PM
ENROLL $795.00 USD
 



Do You Have Additional Questions? Please Contact Us Below.

contact us contact us 
 
Contact Us about Starting Your Business Training Strategy with New Horizons