Eliciting Requirements

Price
$795.00 USD

Duration
1 Day

 

Delivery Methods
Virtual Instructor Led
Private Group

Course Overview

The crux of “getting it right” on any project is understanding and delivering what stakeholders need, even when that differs from what they ask for. Solid elicitation skills enable team members to identify real needs versus stated needs. In organizations with project professionals who use well-developed elicitation skills, stakeholders have shared expectations and face fewer surprises, team members are more efficient when developing solutions, and project environments are more collaborative and productive.

Note: This course has been approved by PMI for 7 PDUs and by IIBA for 7 CDUs.

Course Objectives

  • Understand the basics of elicitation and the elicitation process.
  • Identify the business and project context for eliciting requirements.
  • Learn to develop good questions that can elicit the right information at the right time.
  • Identify the essential steps to conducting successful elicitation sessions.
  • Assess what information to document and the importance of confirming elicitation results.

Who Should Attend?

This course is for anyone involved in eliciting requirements, needs, rules, assumptions, and other needed information. Whether working in predictive or adaptive environments, participants will improve their elicitation skills for better product and project outcomes.
  • Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
  • Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
  • Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
  • Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
  • Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
  • Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

Learning Credits: Learning Credits can be purchased well in advance of your training date to avoid having to commit to specific courses or dates. Learning Credits allow you to secure your training budget for an entire year while eliminating the administrative headache of paying for individual classes. They can also be redeemed for a full year from the date of purchase. If you have previously purchased a Learning Credit agreement with New Horizons, you may use a portion of your agreement to pay for this class.

If you have questions about Learning Credits, please contact your Account Manager.

Course Prerequisites

There are no prerequisites for this course.

Agenda

Elicitation Overview

  • Elicitation Versus ""Gathering""
  • Who Elicits and What is Elicited
  • Elicitation Roadblocks
  • Elicitation Framework

Requirements Overview

  • Requirements Versus Expectations
  • Types of Requirements
  • Requirements and Design
  • Business Rules

Prepare for Elicitation

  • Elicitation Prep Considerations
  • Top Six Elicitation Techniques
  • Preparation Tips and Techniques

Develop Elicitation Questions

  • Types of Questions
  • Recognizing Flawed Questions
  • Developing Strategies for Using Different Question Types
  • Questions to Elicit Different Types of Requirements

Conduct the Elicitation Session

  • Opening the Session
  • Effectively Running the Session
  • Asking the Right Types of Questions
  • Capturing Session Results
  • Closing the Session

Confirm Elicitation Results

  • Getting Confirmation
  • Final Tips
 

Upcoming Class Dates and Times

Feb 12
8:00 AM - 4:00 PM
ENROLL $795.00 USD
Mar 19
8:00 AM - 4:00 PM
ENROLL $795.00 USD
Apr 23
8:00 AM - 4:00 PM
ENROLL $795.00 USD
May 28
8:30 AM - 4:30 PM
ENROLL $795.00 USD
Jun 18
8:30 AM - 4:30 PM
ENROLL $795.00 USD
Jul 23
8:30 AM - 4:30 PM
ENROLL $795.00 USD
Aug 27
8:00 AM - 4:00 PM
ENROLL $795.00 USD
Oct 8
8:30 AM - 4:30 PM
ENROLL $795.00 USD
Nov 5
8:00 AM - 4:00 PM
ENROLL $795.00 USD
Dec 3
8:00 AM - 4:00 PM
ENROLL $795.00 USD
 



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