Course Overview
The ITMLP Certification Boot Camp workshop contains a collection of key IT topics designed to increase the effectiveness of soon-to-be, new, and experienced first-line IT Managers, by: Widening their knowledge of IT, Discussing strategies to maximize user support and satisfaction, Providing insights into IT innovation and technology trends, Providing information on the use of various IT best-practices. NOTE: The course fee includes the cost of the ITMLP© certification exam.
Course Objectives
This workshop is not a replacement for your company’s New Manger Training classes. It is designed to provide complementary topics specifically related to the IT management profession. These topics are listed below. Developed by an experienced CIO, and then vetted by a board of senior IT industry executives, the ITMLP shows that those, who successfully complete Final Exam, bring credible and validated industry knowledge to the organizations they serve.
Who Should Attend?
New, soon-to-be or future IT managers & those working toward their ITMLE© Certification
- Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
- Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
- Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
- Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
- Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
- Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.
Course Prerequisites
There are no prerequisites for this course.
Agenda
1 - DAY 1: Technical Leadership
- Life as a Technical Manager
- Leading Virtual IT Teams
- Influence-Based Technical Leadership
2 - IT Methodology and Innovation
- Methodology Overview
- IT Megatrends
- IT Manager’s Perspective on Cybersecurity
3 - Business of IT
- IT Funding and Cost Center Management
- IT Vendor Management
- IT Internal Client Service