Course Overview
TEDI, Cisco ThousandEyes Deployment and Implementation, is a 5-day course designed to help you understand, deploy, and manage the ThousandEyes platform. This course provides the details and hands-on activities necessary to successfully deploy ThousandEyes and perform outage and performance analysis by leveraging data patterns and correlating test output.
Course Objectives
Describe the ThousandEyes solution and its benefits
Describe ThousandEyes agents, their purpose and how to determine optimal agent placement
Explain the different ThousandEyes test types and their purposes
Configure and run tests to correlate test output with the source of an application or network performance issue
- Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
- Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
- Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
- Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
- Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
- Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.
Agenda
1 - Evolution of Application Delivery and Network Monitoring Requirements
- The SaaS Cloud Disruption
- The Importance of Enterprise App-to-User Visibility
2 - Thousand Eyes Platform Overview
- ThousandEyes Platform and Architecture
- Working with Agents
- Understanding Consumption Models and Pricing
- External Integrations
3 - Solution Use Cases
- ThousandEyes Cloud Adoption Use Cases
- Use Cases for Digital Experience
- L3 And WAN Use Cases
- Qualifying ThousandEyes Strategic Value
4 - Enterprise Agent Installation and Placement
- Enterprise Agent Overview and Data Collected
- About BrowserBot
- OVA and Hyper-V Hypervisor Installation
- UX Installation and Docker Deployment
- Installation for Cisco IOS XE Containers
- Installation for Cisco Catalyst 9000 Series Switches
- Other Installation Options
- Enterprise Agent Clusters
- Interface Selection, Creation and Configuration
- Placement Considerations
5 - Endpoint Agent Installation and Configuration
- Endpoint Agent Overview and Data Collected
- Endpoint Agent Installation options
- Configuration and Deployment
- Creating Scheduled Tests
- User Experience
6 - Thousand Eyes Test Types and Functionality
- Cloud and Enterprise Agent Based Tests
- Nesting of Tests
- Data Collection
- Adding Tests
- Relating Foundation Technologies to Test Methods and Output
7 - Network Layer Tests
- Test Inputs
- Agent-to-Server Test Configuration
- Agent-to-Agent Test Configuration
- End-to-End Metrics and Visualization
8 - BGP Testing
- BGP Protocol Review
- Test Inputs
- Alert Rules
- Interpreting BGP Route Visualization
9 - DNS Testing
- DNS Review
- DNS Test Inputs
- Analyzing DNS Test Output
- DNS+ Layer Tests Settings
- DNS+ Layer Tests Output
10 - Testing Web Servers
- HTTP Inputs
- FTP Server Test Inputs
- Analyzing Web Test Output
11 - VoIP Tests
- VoIP Technology Review
- RTP Settings
- SIP Server Settings
- Interpreting RTP Stream and SIP Server Output
12 - Transaction Testing
- Modeling User Workflows
- Basic Test Configuration
- Transaction Scripting Examples
- Using the ThousandEyes Recorder
- Selenium and Web Dev Tools
- The Document Object Model and Interpreting Waterfall Charts
13 - SD-WAN Visibility and App Performance
- SD-WAN Review
- Leveraging Visibility to Baseline App and Network Performance
- SD-WAN Branch, SaaS, and ISP Metrics
- Using Underlay/Overlay Visualizations to Validate Performance and Isolate Issues
14 - Outage and Performance Analysis with ThousandEyes
- Determining the Correct Test Type and Config
- Correlating and Validating Test Results
15 - Monitoring, Alerting and Remediation
- Using ThousandEyes Monitoring to Improve Digital Experience
- Determining Actions to Take Based on Test Output
- Using Snapshots
- Managing Alerts
- Capturing Historical Data
16 - Troubleshooting
- Missing or Incorrect Path Visualization Information
- HTTP server test errors
- Endpoint Agent Issues
- Firewall Considerations
- CLI Network Troubleshooting Utilities