Course Objectives
How to manage a Citrix Endpoint Management implementation in a On-premises or cloud environment
How to perform common enterprise mobility management tasks and mobile application management
Understand the device enrollment process
How to perform monitoring, troubleshooting, and reporting on a Citrix Endpoint Management Enterprise solution
Who Should Attend?
Built for IT Professionals interested in learning how to manage Citrix Endpoint Management on-premises or cloud environments using leading practices. Potential students include Administrators and Implementers.
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Agenda
1 - Introduction to Citrix Endpoint Management
- Citrix Endpoint Management Features
- Citrix Cloud and Citrix Endpoint Management
- Citrix Endpoint Management User Experience and Security
- Citrix Endpoint Management Entitlements
2 - Citrix Endpoint Management Architecture
- Citrix Endpoint Management Prerequisites
- Citrix Endpoint Management Server
- Citrix Endpoint Management and Microsoft Intune
- Apple APNs and Google Firebase Cloud Messaging
- MDX Architecture and Features
3 - Cloud Components
- Cloud Component Overview
- Onboarding and Access
- Cloud Connector and Cloud Resource Locations
- Cloud Migration
- Cloud Updates and Features
4 - Common Device Management Tasks
- Administrative Console Overview
- Delivery Groups
- Device Policies
5 - Device Enrollment
- Enrollment Methods
- iOS Device Enrollment
- Android Device Enrollment
- Windows 10 Enrollment
- Other Devices
6 - Managing Device Security
- Security Policies
- Automated Actions
- Android for Work
- ActiveSync Filtering
- Shared Devices
7 - Working with Apps
- Application Integration
- Citrix Endpoint Management Productivity Apps
- Application Security with MDX
- 3rd Part Applications
8 - Integrating Citrix Content Collaboration
- Citrix Content Collaboration Overview
- Integrating Citrix Endpoint Management with Content Collaboration
- Content Collaboration Workflows
9 - Maintaining and Troubleshooting
- Maintaining Citrix Endpoint Management
- Maintaining Certificates
- Troubleshooting Citrix Gateway (formerly NetScaler Gateway)
- Troubleshooting Tools for Citrix Productivity Apps
- Firewall Issues
10 - Monitoring and Reporting
- Monitoring and Reporting of Devices
- Monitoring and Reporting of Citrix Content Collaboration