Ten Soft Skills You Need

Price
$495.00 USD

Duration
1 Day

 

Delivery Methods
Virtual Instructor Led
Private Group

Course Overview

Having the technical skills and knowledge is only one part of being the best you can potentially be in the workplace. In addition to hard skills, we must constantly develop the soft skills that allow us to work the most effectively with others. So, what are some of the most important soft skills?

This course has been approved for 7 PDUs | 7 CDUs

Course Objectives

  • Learn the most essential soft skills in today's evolving workforce
  • Develop effective communication and empathy in our daily practice
  • Understand how self-confidence and flexibility make a big difference in credibility

Who Should Attend?

This course is intended for individuals who want to develop a core set of soft skill.
  • Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
  • Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
  • Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
  • Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
  • Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
  • Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

Learning Credits: Learning Credits can be purchased well in advance of your training date to avoid having to commit to specific courses or dates. Learning Credits allow you to secure your training budget for an entire year while eliminating the administrative headache of paying for individual classes. They can also be redeemed for a full year from the date of purchase. If you have previously purchased a Learning Credit agreement with New Horizons, you may use a portion of your agreement to pay for this class.

If you have questions about Learning Credits, please contact your Account Manager.

Corporate Tech Pass: Our Corporate Tech Pass includes unlimited attendance for a single person, in the following Virtual Instructor Led course types: Microsoft Office, Microsoft Technical, CompTIA, Project Management, SharePoint, ITIL, Certified Ethical Hacker, Certified Hacking Forensics Investigator, Java, Professional Development Courses and more. The full list of eligible course titles can be found at https://www.newhorizons.com/eligible.

If you have questions about our Corporate Tech Pass, please contact your Account Manager.

Course Prerequisites

There are no prerequisites for this course.

Agenda

GETTING STARTED

  • Housekeeping Items
  • Pre-Assignment Review
  • Workshop Objectives
  • The Parking Lot
  • Action Plan

WHAT ARE SOFT SKILLS?

  • Definition of Soft Skills
  • Empathy and the Emotional Intelligence Quotient
  • Professionalism
  • Learned vs. Inborn Traits

SOFT SKILL 1: COMMUNICATION

  • Ways We Communicate
  • Improving Non-Verbal Communication
  • Listening
  • Openness and Honesty

SOFT SKILL 2: TEAMWORK

  • Identifying Capabilities
  • Get Into Your Role
  • Learn the Whole Process
  • The Power of Flow

SOFT SKILL 3: PROBLEM SOLVING

  • Define the Problem
  • Generate Alternative Solutions
  • Evaluate the Plans
  • Implementation and Re-evaluation

SOFT SKILL 4: TIME MANAGEMENT

  • The Art of Scheduling
  • Prioritizing
  • Managing Distractions
  • The Multitasking Myth

SOFT SKILL 5 AND 6: ATTITUDE AND WORK ETHIC

  • What Are You Working For?
  • Caring for Others vs. Self
  • Building Trust
  • Work Is Its Own Reward

SOFT SKILL 7: ADAPTABILITY/FLEXIBILITY

  • Getting over the Good Old Days Syndrome
  • Changing to Manage Process
  • Changing to Manage People
  • Showing You're Worth Your Weight in Adaptability

SOFT SKILL 8: SELF-CONFIDENCE

  • Confident Traits
  • Self-Questionnaire
  • Surefire Confidence Building Tactics
  • Build Up Others

SOFT SKILL 9: ABILITY TO LEARN FROM CRITICISM

  • Wow, You Mean I'm Not Perfect?
  • Listen With An Open Mind
  • Analyze and Learn
  • Clear the Air and Don't Hold Any Grudges

SOFT SKILL 10: NETWORKING

  • Redefining Need
  • Identifying Others' Interests
  • Reaching Out
  • When to Back Off

WRAPPING UP

  • Words From The Wise
  • Review Of The Parking Lot
  • Lessons Learned
  • Recommended Reading
  • Completion Of Action Plans And Evaluations
 

Get in touch to schedule training for your team
We can enroll multiple students in an upcoming class or schedule a dedicated private training event designed to meet your organization’s needs.

 



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