Business Process Improvement Course

Price
$1,195.00 USD

Duration
2 Days

 

Delivery Methods
Virtual Instructor Led
Private Group

Business Process Improvement Overview

Improving business processes can deliver immediate results, including higher quality, reduced waste, increased efficiency, and enhanced productivity. This course provides the skills needed to analyze, improve, and manage business processes. It is part of the Business Process Management (BPM) certificate program and is designed for professionals looking to enhance operational performance.

What Is Included

  • Expert-Led Instruction – Learn from professionals in Business Process Improvement.
  • Guaranteed-to-Run Courses – No cancellations, ensuring your training stays on track.
  • Flexible Rescheduling – Option to reschedule your course if needed (see conditions).
  • Earn 14 PDUs | 14 CDUs – Apply towards certification maintenance.

Course Objectives

This course explores an industry-standard Business Process Management (BPM) framework and examines how Business Process Improvement (BPI) fits within it. Participants will learn techniques for analyzing the root causes of process inefficiencies and identifying key metrics to evaluate business performance. The course also covers three fundamental principles for optimizing process design, ensuring greater efficiency and effectiveness. Additionally, learners will establish essential metrics for ongoing monitoring and reporting, enabling continuous process improvement and long-term success.

Who Should Attend?

This course is designed for professionals responsible for improving or managing business processes. Participants will gain the ability to analyze existing workflows, design optimized processes, and measure performance improvements. It is part of the BPM certificate program.
  • Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
  • Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
  • Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
  • Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
  • Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
  • Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

Learning Credits: Learning Credits can be purchased well in advance of your training date to avoid having to commit to specific courses or dates. Learning Credits allow you to secure your training budget for an entire year while eliminating the administrative headache of paying for individual classes. They can also be redeemed for a full year from the date of purchase. If you have previously purchased a Learning Credit agreement with New Horizons, you may use a portion of your agreement to pay for this class.

If you have questions about Learning Credits, please contact your Account Manager.

Course Prerequisites

Experience in modeling business processes strongly encouraged. The course Business Process Modeling satisfies this prerequisite.

Business Process Improvement Agenda

1. Business Process Improvement (BPI) Overview

  • Introduction to Business Process Management (BPM)
  • Common challenges in business process improvement
  • The business case for process optimization
  • Key benefits of business process improvement

2. Process Measurement

  • Overview of process analysis and metrics
  • What to measure and why
  • Understanding data types (attribute & variable)
  • Data variation and collection methods

3. Process Analysis

  • Key concepts, steps, and challenges in process analysis
  • Tools and techniques for analyzing business processes

4. Process Design and Optimization

  • Core principles for process optimization
  • Time, quality, and value optimization techniques
  • Identifying and avoiding common design flaws

5. Process Transformation

  • Identifying transformation tasks
  • Four stages of change and how to implement them
  • Managing stakeholder resistance to change

6. Process Performance Management

  • Monitoring and maintaining process improvements
  • Data management for performance tracking
 

Upcoming Class Dates and Times

Jun 16,17
8:00 AM - 4:00 PM
ENROLL $1,195.00 USD
Sep 29,30
8:00 AM - 4:00 PM
ENROLL $1,195.00 USD
Dec 8,9
8:00 AM - 4:00 PM
ENROLL $1,195.00 USD
 



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