Course Objectives
• Understand the role of the business analyst
• Discuss industry standards/resources for obtaining more information about business analysis
• Acquire a solid understanding of the various tasks/activities that comprises business analysis
• Recognize the pre and post project business analysis activities
• Learn how to plan, elicit, analyze, model, and test requirements
Who Should Attend?
Designed for individuals new to the business analyst role or those who supervise and/or work with business analysts
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Agenda
1 - Introduction to Business Analysis
- Business analysis defined
- The activities that comprise business analysis
- IIBA/PMI and the goals of a professional association
- IIBA’s BABOK® Guide and PMI’s Practice Guide in Business Analysis
- Exercise: Requirements challenges
2 - The IIBA™ and the role of the Business Analyst
- Business analyst defined
- BA role vs. PM role
- Importance of communication/collaboration
- The deliverables produced as part of business analysis
- The BA career path
- Exercise: Review case Study
3 - Strategy Analysis and Change
- The definition of Strategy Analysis
- Components of Strategy Analysis
- Identifying stakeholders and business needs
- Exercises:
- Business Need development
- RACI Stakeholder Identification
4 - Understanding and Defining Solution Scope
- Defining Solution Scope
- Project scope vs. product scope
- Defining a problem statement
- Techniques for defining scope
- Exercises:
- Conduct a brainwriting session
- Create a context diagram
- Optional exercise:
- Create a Use Case Diagram
5 - Understanding Requirements
- Define the term requirement
- Understand requirement types
- Present the requirements process
- Requirements vs. specifications and business rules
- Exercise: Identify Requirements
6 - Planning and Eliciting Requirements
- The Requirements Work Plan (RWP)
- Components of the RWP
- Identifying good questions for elicitation
- Active listening
- Categories and types of elicitation techniques
- Exercise: Planning for elicitation
7 - Analyzing and Documenting Requirements
- Understanding requirements analysis
- The Business Requirements Document (BRD)
- The BRD vs. the functional requirements specification
- BRD components
- The purpose of packaging requirements
- Exercise: Analyzing Requirements
8 - Elicitation and Process Modeling
- Why models are created
- Objectives of modeling
- What is process management
- Understanding process modeling
- Modeling using BPMN
- AS-IS vs. TO-BE modeling
- BPMN subclasses
- BPMN simple structure
- Prototyping
- Business Process Modeling case study
- Exercises:
- Modeling
- Create a Prototype of your application
9 - Verifying and Validating Requirements
- The difference between validation and verification
- Characteristics of good requirements
- Risks associated with requirements
- Types of testing approaches
- Creating a test plan
- Requirements traceability matrix
- Verified and validated requirements
- Exercise: Testing Requirements
10 - Additional Resources
- Helpful links for obtaining additional business analysis information