Email Etiquette Training

Name: Email Etiquette
Price: 495.00 USD
Availability: InStock
Rating: 4.5 (1200 reviews)

Price
$495.00 USD

Duration
1 Day

Delivery Methods
Virtual Instructor Led
Private Group

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Email Etiquette Training Overview

Did you know that employees spend an average of 28% of their workweek managing emails? That’s over 11 hours dedicated to this single task every week! Ensuring your emails are clear, professional, and effective can save time, prevent misunderstandings, and foster stronger communication.

In the Email Etiquette course, you’ll learn how to craft concise, impactful messages, avoid common email pitfalls, and establish a polished, professional tone that resonates with recipients.

What Is Included

Expert-Led Instruction – Learn from certified instructors with real-world IT experience.
Guaranteed-to-Run Courses – We never cancel a scheduled course, ensuring your training stays on track.
Flexible Rescheduling – Option to reschedule your course if needed (see conditions).
Free Course Retake Option – Retake the course at no additional cost (see conditions).
PDU/CDU Credits – Earn 7 Professional Development Units (PDUs) or Continuing Development Units (CDUs).

Course Objectives

By the end of the course, you will have mastered best practices for professional email communication, enabling you to craft clear and impactful messages with confidence. You will learn how to navigate organizational email policies effectively, ensuring compliance and professionalism in workplace correspondence.

Who Should Attend?

This course is designed for individuals seeking to enhance their digital communication etiquette on a more basic level. Upon completion, participants will emerge with the ability to communicate effectively and professionally via email, thereby contributing to personal and organizational success.

Top-rated instructors: Our crew of subject matter experts have an average instructor rating of 4.8 out of 5 across thousands of reviews.
Authorized content: We maintain more than 35 Authorized Training Partnerships with the top players in tech, ensuring your course materials contain the most relevant and up-to date information.
Interactive classroom participation: Our virtual training includes live lectures, demonstrations and virtual labs that allow you to participate in discussions with your instructor and fellow classmates to get real-time feedback.
Post Class Resources: Review your class content, catch up on any material you may have missed or perfect your new skills with access to resources after your course is complete.
Private Group Training: Let our world-class instructors deliver exclusive training courses just for your employees. Our private group training is designed to promote your team’s shared growth and skill development.
Tailored Training Solutions: Our subject matter experts can customize the class to specifically address the unique goals of your team.

1. What is the focus of the Email Etiquette course?
The course teaches participants how to craft clear, professional, and effective emails, avoid common mistakes, and manage their inbox efficiently.

2. Who is this course suitable for?
The course is ideal for professionals at any level, including team leaders, customer-facing employees, new hires, and anyone looking to improve email communication and productivity.

3. Do I need prior experience to take this course?
No prior experience is necessary. This course is designed to benefit participants of all skill levels.

4. How will this course help me professionally?
You’ll learn how to communicate more effectively via email, fostering better relationships, saving time, and improving workplace productivity.

5. What topics will the course cover?
The course covers email structure, professional tone, managing email overload, avoiding common mistakes, and tailoring messages to specific audiences.

Learning Credits: Learning Credits can be purchased well in advance of your training date to avoid having to commit to specific courses or dates. Learning Credits allow you to secure your training budget for an entire year while eliminating the administrative headache of paying for individual classes. They can also be redeemed for a full year from the date of purchase. If you have previously purchased a Learning Credit agreement with New Horizons, you may use a portion of your agreement to pay for this class.

If you have questions about Learning Credits, please contact your Account Manager.

Corporate Tech Pass: Our Corporate Tech Pass includes unlimited attendance for a single person, in the following Virtual Instructor Led course types: Microsoft Office, Microsoft Technical, CompTIA, Project Management, SharePoint, ITIL, Certified Ethical Hacker, Certified Hacking Forensics Investigator, Java, Professional Development Courses and more. The full list of eligible course titles can be found at https://www.newhorizons.com/eligible.

If you have questions about our Corporate Tech Pass, please contact your Account Manager.

Email Etiquette Training Agenda

E-mail Basics – Overview of email systems and fundamental principles of effective email communication.
E-mail Policies – Understanding organizational email policies and legal considerations to ensure compliance.
E-mail Features and Security – Exploring email features, tools for enhancing productivity, and best practices for securing your email communications.
E-mail Messages – Crafting clear, concise, and effective messages that convey your intended purpose.
E-mail Effectiveness – Techniques for improving email response rates, engagement, and overall communication impact.
Netiquette Guidelines – Essential online etiquette rules to maintain professionalism and foster positive digital interactions.
Composing Online Correspondence – Practical strategies for writing engaging emails, managing tone, and adapting your style to different audiences.