Course Objectives
Defining Your Role
How Facilitators Work
Establishing Ground Rules
Distinguish facilitation from instruction and training
Identify the competencies linked to effective small group facilitation
Understand the difference between content and process
Handling Controversial Issues
Communication Skills
Listening For Common Ground
Strategies that can help learning to stick with the audience in an effective and meaningful way.
Common Facilitation Techniques
Five Strategies for Stickiness
What Method is the Stickiest
Providing Effective Feedback
How to keep learners focused and motivated to absorb material.
Identify the stages of team development
Use common process tools to make meetings easier and more productive
The Language of Facilitation
Strategies for Taking Training Further
Building Agenda
Dealing with Difficult Dynamics
Stages of Team Development
Analysis Tools
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