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Leadership & Professional Development
with them about the importance of meeting goals. This
employee has a great attitude and you know they can do
better. You just do not know how to motivate them to reach
the goal. Money used to work, but that has worn off. You
are baffled and you know being frustrated makes matters
worse. What do you do?
Employee Motivation
1 Day(s) | $395
This course will assist students in understanding and
implementing strategies that will help to motivate their
work force.
Performance Management
1 Day(s) | $395
In this course, students learn to identify and manage
difficult employees, monitor their behavior, develop clear
and effective communications techniques, give and
receive feedback, identify workplace conflicts and present
resolutions.
Business Etiquette
1 Day(s) | $395
This course examines the basics, most importantly to be
considerate of others, dress/appearance, the workplace
versus social situations, business meetings, proper
introductions and ‘the handshake’, conversation skills/
small talk, & much more.
10 Soft Skills You Need
1 Day(s) | $395
In this course, students will develop a core set of soft skills
by managing and looking at the way people interact and
seeing things in a new light.
Critical Thinking
1 Day(s) | $395
In this course, students will learn develop their ability to
analyze and evaluate information.
Handling a Difficult Customer
1 Day(s) | $395
In this course, students will gain a valuable skill set to deal
with difficult customers in various situations.
Supervising Others
1 Day(s) | $395
In this course, students will develop the skills required to
be more efficient and proficient supervisors.
Critical Thinking & Decision Making
2 Day(s) | $1150
Evaluating information, making decisions and problem
solving happens continually. On average we make as many
as 50 decisions before we start work every day. Despite all
the natural decision making that goes on and the problem
solving we do, some people are very uncomfortable with
having to make decisions. The answer rests in our ability
to identify options, research, take time to define critical
thinking means and learn these skills. The ability to clearly
reason through problems and to present arguments in a
logical, compelling way has become a key skill for survival
as a leader. Using these processes to lead can take the
anxiety out of problem solving and make decisions.
Positive Assertiveness & Inclusive Leadership
2 Day(s) | $1150
Positive Assertiveness is both a communication style
and behavior pattern that is fully expressive without
being either dominant or passive. According to the tenets
of Transactional Analysis, disruptive and unproductive
behaviors arise from non-assertive behaviors. On the other
hand, organizations that foster positive assertiveness
benefit from increased agility, better decision making,
higher job mobility and job satisfaction and improved
flow of critical information. The personal benefits
of Positive Assertiveness include a greater sense of
well-being, decreased stress and more focused self-
development. This course focuses on the practices of
emotional intelligence and self-governance that allow a
posture of Positive Assertiveness. Tactics and techniques
to use Positive Assertiveness to influence and elevate
team members out of disruptive or counter-productive
behaviors.
Time Management & Goal Setting
2 Day(s) | $1150
Time management training most often begins with setting
goals and staying focused. The process of planning and
controlling how much time to spend on specific activities.
The ability to prioritize tasks to maximize personal
efficiency in the workplace and decide which order to
tackle tasks and chores to make sure you complete
them on schedule. Effectively using goals and the ability
to break down into a project, create an action plan, or
a simple task list will improve your ability to manage
your time. Learn to deal with a constant barrage of