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53

Leadership & Professional Development

Eliciting Requirements

1 Day(s) | $795

“Getting it right” on any project is the ability to give

stakeholders what they need, not necessarily what they

ask for. Solid elicitation skills are the means of identifying

real needs versus the stated needs and can make or

break a project’s success. In organizations with project

professionals who use good eliciting skills to gather

requirements, stakeholders have shared expectations and

face fewer surprises, team members are more efficient in

developing solutions, and project environments are more

collaborative and productive. Note: This course has been

approved by PMI for 7 PDUs and by IIBA for 7 CDUs.

Influence without Authority

1 Day(s) | $795

Collaborative environments largely rely on influence, not

authority. Participants will learn and practice tips, tools,

and techniques to influence others. Organizations with

effective influencers enjoy better collaboration among

stakeholders, improved trust among team members,

and improved ability to move the organization forward to

achieve business goals.

Facilitation Skills Workshop

1 Day(s) | $795

An effective facilitator helps a group accomplish a

goal, such as understand or solve a problem, explore

opportunities, define requirements, make decisions, or

other objectives. The ability to keep the group on task to

achieve the goal is the value a good facilitator brings to

an organization. The investment in developing facilitation

skills is rewarded with increased leadership capabilities,

more effective time management in meetings and other

group settings, and improved likelihood of achieving team

and business goals.

Navigating Difficult Conversations

1 Day(s) | $795

This course provides a framework and techniques to

help develop actions when facing difficult conversations.

Students will gain confidence in their ability to

constructively address stressful situations. They will also

assess their own conflict management styles and learn

tools and techniques to reframe discussions to yield more

productive outcomes. Note: This course will earn you 7

PDUs.

Organizational Change Management

1 Day(s) | $795

All projects introduce change into organizations

which invariably change the way stakeholders work.

Organizational change management (OCM) is about

the people side of change – helping them let go of old

practices and embrace the new. Through this interactive

workshop, you will learn techniques to clearly define the

change, generate support, assess organizational readiness,

develop a change management plan, effectively address

resistance, and identify the critical success factors to

sustain the change once it is implemented. In short, you

will leave class ready to participate as a valuable change

agent in any change initiative. Note: This course will earn

you 7 PDUs.

Negotiation Skills

1 Day(s) | $795

Being able to negotiate well is critical for any project

professional. You need to clarify what you hope to gain

from negotiating, as well as understand the other side’s

objectives to reach a mutually beneficial result. This course

provides essential tips on how to prepare for negotiation,

including managing emotions and understanding what

all parties contribute to the process. You will also learn

the difference between positions and interests and how

to bargain to generate options to find the win-win. The

course provides an opportunity to apply concepts taught

to a real-life situation and to practice negotiating in a safe

environment. Note: This course will earn you 7 PDUs.

Business Relationship Management Professional

(BRMP®) Training

3 Day(s) | $1995

The Business Relationship Management Professional

(BRMP) training and certification course will provide

you with a foundational understanding of business

relationship management (BRM). This course provides

the “why” business relationship management is critical

to your organization and “what” a BRM does to add value

to your organization. This interactive course includes

discussions and real-life exercises that will provide you

with the opportunity to apply the learning to your unique

organizational situations and allow you to show immediate

value in your Business Relationship Management (BRM)

role, as well as prepare you for the BRMP Certification

exam. Exam fee included in the cost of the course

Virtual Delivery for Educators

0.5 Day(s) | $149

This course is designed to enhance your skills in

facilitating classes in a virtual environment. You will gain